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Questions & Answers

Where are Norwood portable sawmills built? -

Every Norwood sawmill is quality-built in Canada and the USA – not in China or Taiwan.

Every component of every Norwood sawmill is made of top-quality steel by highly-trained, highly-skilled operators with cutting-edge fabrication and machining technologies.  The result? – Norwood sawmills are built to cut reliably day-in and day-out to produce thousands of cubic meters (millions of board feet) of valuable lumber over their lifetimes.


Can I cut hardwoods with my Norwood band sawmill? -

You bet!  Norwood owners routinely cut oak, ash, cherry, walnut, butternut, maple and birch – with beautiful results.  Norwood band sawmills are even tackling super-hard exotic hardwoods throughout Africa and South America too!


How reliable are Norwood sawmills? -

Norwood has been manufacturing portable band saw mills for over 25 years.  With over 35,000 sawmills in the field, hard at work in more than 100 countries around the world, we know that they’re reliable. We believe in using premium materials and fabrication technologies.  For example, Norwood sawmills are protected by industrial-grade powder-coat (not just wet paint which chips, scratches and rusts-out in no time).  Powder-coat may cost a lot more, but it’s worth every penny – Your sawmill is an investment – it has to stand up.


Why are Norwood log decks modular? -

Norwood ships all band sawmills in compact knock-down form on 1.2m x 1.2m (4’ x 4’) pallets to save you the high cost of shipping large, over-length equipment (a fully-built sawmill can take almost a whole full-length truck to transport!).  But you don’t compromise strength – you just save money.  A second huge advantage is that, if you accidently damage any portion of your log deck, you only need to replace a section of the frame and not the whole bed.  That’s more money saved!


Is the LumberPro's log deck strong? -

Yes, absolutely!  The cross-bunks are constructed of heavy-duty 7.6 cm x 15.2cm (3” x 6”) steel box beam and the rails are a full 5cm x 20cm (2” x 8”) galvanized steel double-plated in critical areas to a full 4.12 mm (.162 of an inch).  But it’s not just the amount of steel that gives the LumberPro portable sawmill’s bed so much strength – it’s the way the rails are formed. We precision-form the rails in our 400 ton press to add strategic strengthening debossments – engineered depressions formed right into the steel that boost rigidity and strength.  Debossed steel is actually stronger and more rigid than flat, unformed steel.  Don’t be fooled by people trying to mislead you with uninformed name-calling.  Norwood’s debossed-steel technology is super-strong – thousands of hardworking Norwood portable sawmill owners prove it every day!


What kind of warranty and guarantee do you offer? -

Norwood backs up its equipment with a 30-day money-back guarantee and stands behind every Norwood portable band sawmill with a full two-year warranty. Click here to learn more.


How quickly can I get my Norwood portable sawmill? -

Norwood factory warehouses are typically stocked with a large inventory of portable sawmills and forestry equipment which means we can usually ship your sawmill off the loading dock in a matter of just days of receiving your order.  If you are located in a region serviced by a stocking Norwood dealer, they can normally also get your sawmill on the road to you within just days.  Click here to find out how to order.

What about resale value? -

Well-maintained Norwood portable band sawmills that come up for resale often sell for almost their full initial purchase price!  In other words, with virtually zero depreciation!  To find out why, click here


What do you mean by customizable? -

You are unique - your sawmilling needs are unique too … No “one size fits all”.  Also, your sawmilling needs will evolve and grow over time.  Norwood's bandmills are the only portable sawmills on the market that you can customize to suit your needs.  Choose the right power for you.  Choose the right accessories and commercial-capacity attachments for you.  Tailor your Norwood bandmill to match your needs - Now or as your milling operation grows in the future.


What is a board foot? -

A board-foot is a specialized unit of volume for measuring lumber in the United States and Canada.  It is the amount of wood contained in an unfinished board 1 inch thick by 12 inches long by 12 inches wide (1” x 12” x 12” = 144 cubic inches = 1 board foot).


How many board feet in a cubic meter? -

One cubic meter is equal 423 board feet.


I have no sawmilling experience.  Is that okay? -

You're not alone!  Many Norwood sawmill owners have never milled before.  Our detailed, easy-to-read manual will help you get started.  And remember, when you invest in a Norwood sawmill, you receive lifetime toll-free technical support – Just pick up the phone and call us … we're here to help.  Also, when you join the Norwood family, we encourage you to join Norwood’s online forum where you can ask questions and share ideas with thousands of fellow Norwood owners around the world. 


What about sharpening my sawmill blades? -

Sharpen your band blades at least every couple hours.  Proper blade maintenance is critical to making smooth cuts and to prolonging blades life.  While two hours is a rule of thumb, the time between blade changeovers will depend on many variables including how clean the logs are and what species they are.  


How do I sharpen and set my sawmill band blades? -

The easiest and most cost-effective way is to invest in your own sawmill blade optimization equipment.  Norwood offers affordable, precision-machined sharpening and setting equipment so you can maintain your blades as often as you want – when you want.  Unlike those expensive blade sharpening services, when you have your own equipment, you don’t have the aggravation of coiling, packaging, shipping and waiting … waiting … waiting for your blades, or the mounting costs of paying … paying … paying all the time.