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saprern
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LM29 Trailer Assembly Instructions

I received my LM29 with trailer package this Friday and planned to have it set up by Sunday, but when I got to the part where I needed to assembe the trailer, I couldn't find the instructions.  The manual said it was in box 1 of bag 1, and while I have bag 1, there's no paperwork with it.  I actually checked all boxes just in case, but found nothing.  And surprisingly, I couldn't find anything online either.  Anyone have these instructions they could pdf and email?  

If not, I'll call Norwood tomorrow and see if they can send me out a copy and post them here.  I saw someone in Forestry Forum with the same problem, so it might be a trend. 

Edit: Trevor from Norwood emailed me the instructions on Monday.  In anyone needs them, I can email them out to you, but ultimately, I want post the documents in this forum.

 

 

r.garrison1
r.garrison1's picture

There's a separate set of boxes for the trailer; the instructions for the trailer may be in the TRAILER box 1.

I seem to remember a similar confusion when I assembled mine.

Jason T.
Jason T.'s picture

Saprem, were you able to get ahold of a manual? I'd be happy to scan and email you a copy of mine. 

saprern
saprern's picture

Jason, yes, Trevor from Norwood emailed it out to me.  I put it together this weekend, and am now just finishing up the sawhead.  I appreciate the offer for sure -  a trailer seems like an easy thing to build, but I think I would have been lost on this one.  Thanks again.

Sawman56
Sawman56's picture

I have also recieved my LM29 trailer attachment without instructions, could someone please send them to me if you have them handy?

Hi Sawman56

 

When you get a chance, check your inbox. I emailed you a copy of the instructions. 

 

Please accept our apologies for any inconvenience we may have caused. 

 

 

 

Regards, 

Mike at Norwood 

JupiterBandit
JupiterBandit's picture

Something happened to me. It's Saturday and I'm sitting here with no instructions.
LM29 V2 trailer package

bpfrommer
bpfrommer's picture

Mike - Just received my LM29 and the trailer package instructions do not match the parts in the box. Could I please have the correct instructions.
Brad

john kelley
john kelley's picture

Hi
Anyone out there have the trailer assembly instructions for a LM29?
I did not get them with the order and would like to set it up tomorrow if possible. ( no answer on saturday afternoon from Norwood.

Thanks!

John H, Kelley

Bill
Bill's picture
John try sending bpfrommer a private message ( in Previous post ) he may be able to accommodate you.
john kelley
john kelley's picture

Thanks Bill!

John H, Kelley

mxer451
mxer451's picture

I just received the rest of my LM29v2 packages and I too did not receive trailer assembly instructions. Please help so I can finish setting this up!

babaloui
babaloui's picture

I purchased a LM29 in 2014 without a trailer package and just received the trailer option this morning (ordered March 31, 2021) I have no idea how this thing goes together as there were no instructions. In addition to that I received several parts I know I didn't order and am missing several parts I know I did. Does the trailer package come with limit switches, an emergency stop switch and (3) tires, one of which is a different size? It also came with a cant hook tool about 30 inches long. I don't know if that was a mistake or a gift. Can anyone point me to where I might find a assembly diagram or can someone e-mail me a copy?
Thanks
Greg Abbott
Richardson, TX

digitart
digitart's picture

Me too no instructions for trailer assembly i would appreciate them if you have them
thanks
art

art benham

David Hollebone
David Hollebone's picture

Well, here it is 2022 and the same situation with my LM30 - no assembly instructions in box 1 for trailer/support leg. Don't these Norwood packers ever get it? Where can I find a copy or pdf version? Thanks in advance.

David Hollebone
Vancouver Island, BC

David Hollebone
David Hollebone's picture

Yes, got it all together, and it's now waiting for first use in about a week. I contacted Norwood Sales department and they emailed back a pdf version of the instructions. Not sure why pdf instructions are not made available on the site. Certainly would make it easier for everyone. Thanks for your reply!

David Hollebone
Vancouver Island, BC

David Hollebone
David Hollebone's picture

Yes, got it all together, and it's now waiting for first use in about a week. I contacted Norwood Sales department and they emailed back a pdf version of the instructions. Not sure why pdf instructions are not made available on the site. Certainly would make it easier for everyone. Thanks for your reply!

David Hollebone
Vancouver Island, BC

Php77
Php77's picture

Could someone please send me trailer assembly instructions?
In the middle of assembly and no trailer instructions anywhere. Thanks in advance!!!

Php77
Php77's picture

Could someone please send me trailer assembly instructions?
In the middle of assembly and no trailer instructions anywhere. Thanks in advance!!!

David Hollebone
David Hollebone's picture

I have them in pdf format but the forum uploader only allows txt uploads. Send an email to and I will attach them to a reply email.

David Hollebone
Vancouver Island, BC

Php77
Php77's picture

Thank you so much!!

Wulver
Wulver's picture

Tried to a post yesterday, looks like I failed ;(

Hi everyone new owner of a LM30, After using it a few months I decided to get the trailer package. Once the final box arrived I discovered I do not have any instructions. From reading above, looks like a very common problem. would someone be willing to send me a copy?

BTW: Norwood if you are listening, this issue could easily be solved with technology you already have. Either allow verified owners to download instructions from the website. OR perhaps you could attach the instructions to the "your order has shipped" e-mail.

Love the mill hope Norwood gets their crap together.

Thanks for listening.

Wulver

DavidM
DavidM's picture
Try calling Norwood - they’ve actually been pretty good about answering for me lately and they can give you the instructions online. That’s what they did for someone else recently. I’m hoping they are still improving their costumer service - I know that they’ve been pretty good to me lately.
Wulver
Wulver's picture

I found out the instructions were missing Friday. Didn't think a call on good Friday would get anything but their voice mail. Norwood has never answered one of my voice mails ever. Was really hoping to get trailer kit installed during this 3 day weekend. But yes I was planning on starting the process of getting them to answer a call on Monday. Hopefully it will take fewer days to get someone to answer this time.

Thanks DavidM, hope you are right and their customer support has improved.

Wulver

DavidM
DavidM's picture
Just looking and looks like someone who has the same mill left his email in post #25 for another person to contact him with the same problem. Maybe you could email him and get the PDF instructions from him. Most of us sawyers try to help each other out so I bet he wouldn’t mind.
JupiterBandit
JupiterBandit's picture

I need the instructions too.
much appreciated

Wulver
Wulver's picture

@JupiterBandit pdf of the instructions has been e-mailed to .

I hope Norwood gets their crap together soon.

Wulver

David Hollebone
David Hollebone's picture

I don't own a Norwood, but I have assembled them for others. For the last 6 months I have supplied the trailer assembly instructions in pdf form by reply email for the many of you who received no instructions with your trailer package. Norwood is doing nothing about this situation, relying on me to respond to the dozens of requests of owners who are stuck without instructions. This company is demonstrably incompetent and obviously has serious attitude issues when it comes to their customers' needs. Nonetheless, contact me if you need the trailer assembly instructions - [email protected]

David Hollebone
Vancouver Island, BC

David Hollebone
David Hollebone's picture

That would be

David Hollebone
Vancouver Island, BC

Serena
Serena's picture

Hi there, no instructions came with the trailer boxes we received either, would you be able to email them to me? Thanks!

Serena

Serena
Serena's picture

My email address is

Serena

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